How to upload Public Key in Zoho Desk for SAML authentication

 When you try to upload standard Public Key to Zoho Desk with SAML authentication, you got an error.

I resolved this issue by upload Certificate instead of Public Key.

So honestly Zoho Desk is waiting for Certificate, not a Public Key, as it said on the SAML page ('Public Key (Provide Public Key in .txt or .pem extension file only)').





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